Privacy Policy

Last updated: December 2, 2024

1. Introduction

Welcome to Angkor Menu ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital menu and catalog platform services.

By accessing or using Angkor Menu, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

Account Information: When you create an account, we collect your name, email address, phone number, and business information.
Business Data: Information about your business including business name, address, logo, and menu/catalog items.
Payment Information: If applicable, payment details processed through secure third-party payment processors.
Communications: Records of your communications with us, including support requests and feedback.

2.2 Information Collected Automatically

Usage Data: Information about how you interact with our platform, including pages visited, features used, and time spent.
Device Information: Device type, operating system, browser type, and unique device identifiers.
Location Data: General geographic location based on IP address.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience.

2.3 Information from End Users

When customers view your digital menu or catalog, we may collect anonymous usage statistics to help you understand customer behavior. We do not collect personal information from your customers unless they voluntarily provide it.

3. How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve our services
To process transactions and manage your account
To communicate with you about updates, features, and support
To personalize your experience on our platform
To analyze usage patterns and improve our platform
To detect, prevent, and address technical issues and security threats
To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our platform (e.g., hosting, analytics, payment processing).
Legal Requirements: When required by law, court order, or governmental authority.
Business Transfers: In connection with a merger, acquisition, or sale of assets.
With Your Consent: When you have given us explicit permission to share your information.

5. Data Security

We implement industry-standard security measures to protect your information, including:

Encryption of data in transit using SSL/TLS
Secure data storage with access controls
Regular security assessments and updates
Row Level Security (RLS) for database access

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements.

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request access to your personal information we hold.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal requirements.
Data Portability: Request a copy of your data in a portable format.
Opt-out: Opt out of marketing communications at any time.

To exercise these rights, please contact us at hello@gavined.com.

8. Cookies Policy

We use cookies and similar technologies to:

Remember your preferences and settings
Understand how you use our platform
Improve our services based on usage patterns
Provide personalized content

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our platform.

9. International Data Transfers

Our services are primarily operated from Cambodia. If you access our services from outside Cambodia, your information may be transferred to and processed in Cambodia or other countries where our service providers are located. By using our services, you consent to such transfers.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: hello@gavined.com
Telegram: @gavined